1. Acceptance of Terms

By accessing and using Tialoc Tech's logistics platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Tialoc Tech provides a comprehensive logistics platform that includes:

  • Route optimization and planning
  • Real-time tracking and monitoring
  • Warehouse management automation
  • Analytics and reporting tools
  • API integrations and custom solutions

3. User Accounts

3.1 Account Creation

To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

4.1 Permitted Uses

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use our services for any illegal or unauthorized purpose

5. Payment Terms

5.1 Fees

You agree to pay all fees associated with your use of our services as described in our pricing plans. All fees are non-refundable unless otherwise specified.

5.2 Billing

Fees are billed in advance on a monthly or annual basis. You will be charged automatically using the payment method on file.

5.3 Price Changes

We reserve the right to change our pricing with 30 days' notice to existing customers.

6. Intellectual Property

6.1 Our Rights

All content, features, and functionality of our platform are owned by Tialoc Tech and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Data

You retain ownership of your data. By using our services, you grant us a license to use your data solely for the purpose of providing our services.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

8. Service Availability

8.1 Uptime

We strive to maintain 99.95% uptime for our services, but we do not guarantee uninterrupted access.

8.2 Maintenance

We may perform scheduled maintenance that may temporarily interrupt service availability. We will provide advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Tialoc Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Tialoc Tech from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of our services or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Department

legal@tialoctech.com

Address

Tialoc Tech
2436 Trenton Ave, Suite 137, Philadelphia, PA 19125, USA