Privacy Policy
Last updated:
1. Introduction
Tialoc Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and related services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Company information (company name, job title, industry)
- Account credentials and authentication information
- Payment and billing information
- Communication preferences
2.2 Usage Information
We automatically collect certain information about your use of our services:
- Log data (IP address, browser type, access times)
- Device information (device type, operating system)
- Usage patterns and preferences
- Performance and error data
2.3 Logistics Data
In the course of providing our services, we may process:
- Shipment and delivery information
- Route and location data
- Inventory and warehouse data
- Performance metrics and analytics
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our logistics platform
- Processing transactions and managing accounts
- Improving our services and developing new features
- Communicating with you about our services
- Complying with legal obligations
- Protecting against fraud and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
privacy@tialoctech.com
Address
Tialoc Tech
2436 Trenton Ave, Suite 137, Philadelphia, PA 19125, USA